returns & exchange policy

We hope you are happy beyond words with your purchase!

All purchased items can be exchanged up to 15 days from date of purchase for any reason providing they are returned in a new, unused and unworn condition and have the original tags. Please note that all return shipping charges are the customers responsibility excluding shipping errors made by Sacred Space Sisters.

In order to return your product, please email us at support@SacredSpaceSisters.com.
We will email you within 48 hours with instructions for returning your item for an exchange.

Items should be returned in their original packaging to ensure they are adequately protected in transit. Product boxes or other packaging must be protected as they are considered part of the product, and your return may not be accepted if the box is damaged.

In the event of items being exchanged, it is the responsibility of the customer to pay for the return postage, any customs fees, and full postage of the exchanged item back to them. Please note that the customs fees incurred in USA when returning will be paid by the customer.

Please allow up to 5 business days from the date we receive your return for processing. Please keep in mind all return requests will be processed in the order as they were received. We cannot make any changes or process the return until we receive the returned goods.

All packages must be sent via a trackable method depending on the country where it is sent from. Sacred Space Sisters is not responsible for packages lost in transit if a tracking number is not provided for returns. Please note that all return shipping charges are the customers responsibility excluding shipping errors made by Sacred Space Sisters.

If there is a difference in pricing for the exchange item, you will be refunded or invoiced the difference.

Due to health regulations, we are unable to exchange pierced jewelry.

All sales items are not refundable.

Please contact Sacred Space Sisters support@SacredSpaceSisters.com if you have any questions with our exchange policy.